Frequently Asked Questions
We have tried to answer the most common questions; if you do not find the answer to your question, do not hesitate to contact us!
Reservation & Operation of the rental
How to book a boat in Hyères?
Booking your boat can be done directly online through our secure site or by phone with our team. Once the booking is confirmed and payment is made (deposit or full amount), your boat is reserved for the chosen date departing from the private port Europort Le Gapeau in Hyères.
Do you need a boat license to rent a boat?
Yes, a valid coastal boat license is required to rent a boat without a skipper. If you do not have a license, we can provide you with a professional skipper for an additional fee, so you can fully enjoy your outing at sea.
What time can we pick up and return the boat?
The departure and return times are communicated at the time of booking. They vary according to the season and the duration of the rental. The boat must be returned at the agreed time to avoid any delays affecting subsequent rentals.
Can we rent a boat for several days?
Yes, renting a boat for several days is possible depending on availability. Contact us to arrange your stay at sea departing from Hyères.
Consumption & Fuel
Is the fuel included in the price?
No, the fuel is not included. You leave with a full tank and you must refuel before returning the boat.
How is consumption calculated?
Consumption depends on the model of the boat, the distance traveled, and your sailing speed. A trip to Porquerolles generally consumes less than a sailing trip to Port-Cros or Le Levant.
Security & Necessary Documents
What should I provide on the day of the rental?
On the day of departure, you will need to present:
- a form of identification,
- a validated boat license,
- the payment method for the deposit.
Is a briefing scheduled before departure?
Yes, a complete briefing is conducted before each departure to explain how the boat works and the navigation rules.
Is the safety equipment provided?
Extras & Options
What extras are available?
According to your needs, we offer:
- Professional skipper
- Towed buoys,
- Water sports equipment,
- Late rentals,
- Private shuttle.
Can you take a paddle on board?
Depending on the size of the boat and availability, boarding a paddle can be considered.
Weather Conditions
What happens in case of bad weather?
If the weather conditions do not allow for safe navigation, the outing may be postponed or refunded.
Who decides on the cancellation?
Caution & Assurance
What is the amount of the deposit?
A deposit of €3,000 or €4,000 is required depending on the boat. It is made by bank imprint or check and returned after the boat inspection.
Is the boat insured?
Yes, all our boats are insured in accordance with the regulations. However, the deductibles and damages incurred remain the responsibility of the renter.
Maintenance & Support
Are the boats maintained regularly?
Yes, our fleet is maintained and regularly checked to ensure safety, comfort, and reliability during your outing at sea.
What to do in case of a problem at sea?
We remain reachable throughout the duration of your rental. In case of a problem, contact us immediately so that we can assist you.
Navigation & Navigation Areas
Where can one sail from Hyères?
From Hyères, you can easily reach:
- Porquerolles, Port-Cros, Le Levant,
- The Giens peninsula,
- The coves and beaches of the Var coast.
Are there any restricted areas?
Yes, some areas are regulated or protected, particularly in the Port-Cros National Park. A briefing is provided to you before departure.
Families & Animals
Can we come with children?
Yes, our boats are suitable for family outings. Safety equipment is provided according to current standards.
Are animals allowed on board?
Animals may be accepted under certain conditions. Please inform us when making the reservation.